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Returns handling

General

COGLAS returns processing records a return with a planned or unplanned goods receipt.

The return is recorded as a delivery note and can be handled as usual with manual / automatic receipt. The goods receipt is then entered in the stock with [Book] and is stored in the warehouse via transport according to the strategy applied.

Enter planned returns

Retrieve returns data:

  • Customer order menu and list selection for "Completed" status.

  • Open the "Packages" menu and select the shopping basket in the desired item and set the returns quantity there.

  • Finally, use the [Enter returns (Pos)] button to create the returns delivery note.

image-20240617-143750.png

Order:

  • Internal creation of a purchase order for returns.

    • Order number = "RE-"+customer order+"-01".

    • Example = "RE-COMusterList01-01"

Delivery note:

  • Internal creation of a delivery note for the return.

    • Delivery note number = "RE-"+customer order+"-01".

    • Example = "RE-COMusterListe01-01"

  • Delivery note menu

    • Strategy = Use article master "Standard returns strategy" or GR "Standard".

    • Check the data and start the collection.

    • Manual collection

    • Selection of container details and quantity distribution

    • Create goods receipt

  • Automatic collection

    • Planning on containers of the article packaging units

    • Generation of a new barcode

    • Create goods receipt

Incoming goods:

  • Goods receipt menu

    • Goods receipt number = "RE-"+customer order+"-01-01"

    • Example = "RE-COMusterListe01-01-01"

    • Select [Checklist] if active.

    • Select [book] to post the goods receipt

Storage Transport:

  • Transport" menu

  • Scan the barcode of the storage unit.

  • Confirm transport to destination.

Returns stock:

  • Returns stock

  • Putaway according to standard strategy

  • Stock qualification GR date corresponds to the booking date.

Enter unplanned returns

Retrieve returns data:

  • Shopfloor menu

    • Article" display is active

    • Search for and select an item.

    • Set the returns quantity with the shopping basket.

    • Then [Add delivery note]

image-20240617-143440.png

Order:

  • Not applicable

Delivery note:

  • Add delivery note" menu

    • Enter the number of the delivery note (generate number with ##+[TAB])

    • Select "Client" (mandatory field)

    • Select "Supplier" (mandatory field)

    • Select "Target strategy" (default = standard strategy)

    • Add delivery note

  • Delivery note menu

    • Delivery note number from input or number generation.

    • Example = DNMusterListe02

    • Check data and start collection

    • Manual collection

      • Selection of container details and quantity distribution

      • Creation of goods receipt

    • Automatic collection

      • Planning on containers of the article packaging units

      • Generation of a new barcode

      • Goods receipt system

Incoming goods:

  • Goods receipt menu

    • Goods receipt number = delivery note+"-01"

    • Example = "DNMusterListe02-01"

    • Select [Checklist] if active.

    • Select [Post] to post the goods receipt

Storage Transport:

  • Transport" menu

  • Scan the barcode of the storage unit.

  • Confirm transport to destination.

Returns stock:

  • Returns stock

  • Putaway according to standard strategy

  • Stock qualification GR date corresponds to the booking date.

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