Shortage quantity overview

General Information

Customer orders have a field ‘OrderStartDate’, which is calculated when the customer order changes it’s status from ‘created’ for the first time.

This calculated ‘OrderStartDate’ is then used to determine shortage quantities in the overview.

The overview then lists the total and assigned quantities at position level. Partial quantities can be assigned if splitting allowed is checked in the customer order header.

Positions can also be deleted via the shortage overview, provided that no inventory allocation has been made. To do this, the allocated quantity must be equal to 0 and the status must be ‘Shortage quantity' or 'Created’.

If an order position is entered after the order has already been started and changes from one status to another, items may appear in the shortage overview with the status Created. In this case, the order must be started and checked to see whether the position is being processed.

Instead of deleting items, it is advisable to accept the shorage in the Customer orders if traceability is required.

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