Webservice messages

General

The COGLAS web service displays messages for certain conditions, which indicate the availability or the current situation of the web service. Those messages are listed and described one after the other below.

COGLAS Webservice Meldungen

Buttons

Beschreibung

1

Not Found

HTTP Error 404. The requested resource is not found.

Web service name unknown.

The requested web page could not be resolved. The domain of the web service has returned the code 404 HTTP.

The message also appears if the web service has been stopped.

Action = Contact COGLAS Support. Web service may need to be restarted.

2

COGLAS website reports after ~30s:

Service unavailable - Limited startup mode

No semaphore could be created for an IIS application pool worker at the default timeout of 30s.

According to the default setting, only one semaphore should be activated for the web service. If the previous one is still running, then no new semaphore can be started. The result is the displayed error message.

Why should only one semaphore be active?

If two semaphores or 2 IIS APPPOOL workers are running for a web service, then process data that is processed by the workers is processed twice.
Result = duplicate entries in the stock movement, possibly duplicate interface messages.

The message also prevents the web service from starting without the worker being properly connected to the chagestream and is working.

Action = Contact COGLAS Support. The web service and APPPOOL may have to be restarted.

FAQ

My situation is not described in the list above!

Action:

Contact COGLAS support. The case must be checked.
Restarting the web service and/or APPPOOL may occur.

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