Printer controller status

General

The “Printer controller status” menu displays the current status of the connected PrinterController, as well as whether the workstations and PrinterController are active.

Menu path: System - Administration - Printer controller status

Only one active PrinterController can be connected to the web service at a time.

Description of the “Status information” section

Info Box details:

	Value	Description	Remark
1	`EnableWorkstationPrint`	Values = True/False (On/Off) True = Client Options “System - Workstations” is enabled. False = Client Options “System - Workstations” is disabled.	For a description of the workstation, see https://help.coglas.com/en/workstations.
2	`UsePrinterController`	Values = True/False (On/Off) True = The PrinterController option is enabled in server\Web.Config. False = The PrinterController option is disabled in server\Web.Config.	For a description of the PrinterController, see https://help.coglas.com/en/printercontroller.
3	`PrinterController`	This section contains several key figures: WSConnected Version PrinterNames	Display of the version and printer names only if the PrinterController is active and connected.
4	`"WSConnected"`	Values = True/False (On/Off) The WebSocket connection displays the connection status to the web service.	If the connection status is “false,” the version and printer names are not displayed.
5	`"Version"`	The version is displayed when a connection to the web service is established.	The version displayed applies to the PrinterController version.
6	`"PrinterNames"`	“PrinterNames” is a list of available printers on the server where the PrinterController is running. New printer names are initialized and added when the PrinterController is restarted.	Nur hier angezeigte Drucker werden auch im COGLAS zur Auswahl angeboten. Printer names displayed here will be available for selection in COGLAS.

Example

PrintController Status = inactive

PrintController Status = active

1

2

PrinterController is not active.

The status display does not show detailed information.

EnableWorkstationPrint = ON
UsePrinterController = OFF
PrinterController
- "WSConnected" = OFF

PrinterController is active.

The status display shows the details.

EnableWorkstationPrint = ON
UsePrinterController = ON
PrinterController
- "WSConnected" = ON (connected)
- “Version” = 2.139.0 (installed PrinterController version)
- “PrinterNames” = List of printers found and initialized.

Warning message

Situation

Solution

1

Printer driver update completed. The printer name is not displayed in “Printer controller status”.

Restart the PrinterController.

Updating or reinstalling the printer driver requires a COGLAS PrinterController restart so that the printer name can be reinitialized.

2

Printing via the PrinterController is not working.

The COGLAS “Printer controller status” shows no connection.

See example: PrintController Status = inactive.

Check the Windows service.

Check whether the Windows service for the PrinterController has been started. Start the service if it is OFF.

PrinterController logging.

Check the logging for the PrinterController.

3

PrinterController has started. However, the print output is still displayed in the browser's page preview.

The COGLAS “Printer Controller Status” displays everything correctly.

Please refer to the post titled “PrinterController” for more information.

Link = https://help.coglas.com/en/printercontroller

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